How can we help you?

General questions

Any questions on your invoices, more about our services, changes to your contract or anything else?

Our operators are here for you.

 

+420 241 005 100

+420 729 929 111

choose number 3 or 4

 
 

When to call us:

Monday – Friday

from 8 AM to 7 PM

How busy are we currently:

 

 

We recommend you to call between 1 PM - 4 PM.

 
 

Technical questions

Any technical queries

or a broken modem?

Our technical support is there for you at any time – 24 hours a day.

 

+420 241 005 100

+420 729 929 111

choose number 2

 
 

When to call us:

NON-STOP

How busy are we currently:

 

 

We recommend you to call between 12 PM - 5 PM.

 
 

Want to order

Not our customer yet?

Or just looking for an upgrade?

Call our order line.

 

 

+420 241 005 500

 

 
 

When to call us:

Monday – Friday

from 8 AM to 7 PM

How busy are we currently:

 

 

We recommend you to call between 11 AM - 5 PM.

 
 

E-mail

Prefer e-mail? Just use our contact form:

 

 

 

 

 

 
 

Skype

If you want to call us, but don’t have access to phone, use Skype (voice only). Find us under:

 

upc_cr_klientskecentrum

 

 

 

 
 

Address

for sending documents:

 

UPC Česká republika s.r.o.
P.O.Box 53, Praha 3,
PSČ 130 11


Fax: +420 241 005 105

 

 
 

Facebook

Anything you might need can be easily solved via facebook:

 

 

 

 

 
 

Our shop:

Visit us in person in Prague:

UPC Česká republika
Závišova 5
140 00 Praha 4

 

Opening times:
Monday - Friday 08.00 - 19.00

Find us on the map